Frequently Asked Questions
Everything you need to know about Radical Transparency and our products.
What is Radical Transparency?
Radical Transparency is our commitment to sharing the true cost of every product we make. We reveal the costs of materials, labor, and transportation, and we show you exactly which ethical factory produced each item.
How long does shipping take?
Standard shipping typically takes 3–5 business days within the United States. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We accept returns within 30 days of the ship date. Items must be in their original condition, unwashed and unworn, with all tags attached. Please note that a small return shipping fee may apply.
How do I find the right size?
Each product page features a detailed size guide and fit notes. We also provide 'True Fit' recommendations based on your measurements and preferred brands to help you find the perfect match.
Are your materials sustainable?
We prioritize high-quality, lower-impact materials. This includes recycled plastics, organic cotton, and leather sourced from gold-certified tanneries. We are committed to eliminating virgin plastic from our supply chain.
Do you ship internationally?
Yes, we currently ship to over 60 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.